Payment policy

At Babies & Boo, we are committed to providing a safe, secure, and seamless checkout experience. This Payment Policy explains the payment methods we accept and how we handle transactions to protect your information.

Accepted Payment Methods

We accept the following major payment options:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

All payments are processed in GBP (£).

Secure Payment Processing

  • All transactions on our website are encrypted and processed securely through trusted payment gateways.

  • We do not store or share your full payment card details.

  • For your protection, we may require additional verification for certain transactions to prevent fraud.

Order Processing

  • Orders are processed within 1–3 business days once payment has been successfully received.

  • If a payment is declined or incomplete, the order will not be processed until the issue is resolved.

Pricing and Taxes

  • All product prices listed on our website are inclusive of applicable UK taxes.

  • We reserve the right to update prices, offers, or promotions at any time without prior notice.

Failed or Cancelled Transactions

  • If your payment fails, please verify your billing details and try again.

  • In the event of a cancelled order, any authorized charges will be released or refunded to your original payment method. Processing times may vary depending on your bank or card provider.

Refunds

  • Refunds are issued back to your original payment method once your return has been received and approved.

  • Refund processing time is 7 days after inspection of returned items.

Contact Us

For any questions about payments, please contact our customer service team:

BABIES & BOO LTD
Company Number: 11425855
13a Bellegrove Parade, Welling DA16 2RE, United Kingdom
Phone: +44 20 8319 1573‬‬
Email: support@babies-boo.com
Business Days: Monday - Sunday
Business Hours: Open 24 hours